Course Content
MODULE 1: Business Analysis Fundamentals
Introduction to BA Role and Mindset
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What is Business Analysis? Role, responsibilities, value BA vs PM vs Product Owner – understanding the differences
Business analysis core concepts and terminology
Stakeholder identification and analysis
Business analysis planning and monitoring
Elicitation and collaboration techniques
Requirements life cycle management
Solution evaluation frameworks
BA competencies and skills development
Career paths in business analysis
Setting up your BA toolkit
Introduction to AI tools for BAs
Stakeholder mapping exercise
Create your first requirements document using ChatGPT
BA toolkit setup
Stakeholder analysis for a real business scenario
Requirements Elicitation
Master the Art of Gathering Requirements
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Elicitation techniques: interviews, workshops, surveys
Facilitation skills for productive meetings
Active listening and questioning techniques
Stakeholder management and engagement
Requirement gathering workshops
Document analysis and observation
Prototyping and storyboarding
Using AI to prepare for stakeholder meetings
Interview guide creation with ChatGPT
Analyzing and synthesizing stakeholder input
Handling conflicting requirements
Building consensus among stakeholders
Conduct mock stakeholder interviews
Facilitate requirements workshop
Use ChatGPT to create interview guides and synthesize notes
Complete requirements elicitation report with AI assistance
MODULE 3: Process Analysis & Mapping PART ONE
Analyze and Improve Business Processes. Process Analysis
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Understanding business processes
As-is vs to-be process analysis
Process discovery techniques
Root cause analysis (5 Whys, Fishbone)
Value stream mapping
Process pain points and bottlenecks
Gap analysis
Business process improvement methodologies
Lean and Six Sigma basics
Using AI to analyze process inefficiencies
MODULE 4: Process Analysis & Mapping PART TWO
Analyze and Improve Business Processes. Process Mapping & Documentation
0/15
Process mapping notations: BPMN, flowcharts, swimlanes
Creating process maps using Miro and AI
Workflow diagrams and decision trees
Process documentation best practices
System context diagrams
Use case diagrams
Activity diagrams
Data flow diagrams
Using AI to generate process documentation
Presenting process improvements to stakeholders
Map current state processes
Identify improvement opportunities
Create future state process maps with Miro AI
Present findings and recommendations
Process improvement proposal with as-is and to-be maps
MODULE 5: Requirements Documentation
Write Clear, Complete Requirements
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Types of requirements: business, user, functional, non-functional
Writing effective requirements (SMART criteria)
Business requirements documents (BRD)
Functional requirements specifications (FRS)
System requirements specifications (SRS)
User stories in Agile environments
Use cases and use case diagrams
Acceptance criteria and definition of done
Requirements traceability matrix
Using ChatGPT/Claude to draft requirements documents
Requirements validation and verification
Managing requirements changes
Write business requirements document
Create functional specifications
Draft user stories with acceptance criteria
Use AI to accelerate documentation (5x faster)
Complete BRD and FRS for a business scenario
MODULE 6: User Stories & Agile Requirements
Master Agile Business Analysis
0/17
Agile principles and values for BAs
User stories: format, INVEST criteria
Epics, features, and user stories hierarchy
Writing acceptance criteria
Story mapping and backlog management
Product backlog refinement
Sprint planning as a BA
Definition of ready and definition of done
User story splitting techniques
Story points and estimation
Using Jira for backlog management
Collaborating with product owners and scrum masters
Write 20+ user stories for a product
Create story maps
Conduct backlog refinement session
Use Jira for story management
Product backlog with user stories and acceptance criteria
MODULE 7: Data Analysis for Business Analysts
Make Data-Driven Decisions
0/17
Introduction to data analysis for BAs
Understanding databases and data models
SQL fundamentals: SELECT, WHERE, JOIN, GROUP BY
Querying databases for business insights
Excel/Google Sheets advanced techniques
Pivot tables and data analysis
Data visualization best practices
Creating dashboards and reports
Introduction to Tableau/Power BI
Using AI to analyze data and generate insights
Statistical analysis basics
Presenting data insights to stakeholders
Write SQL queries to extract business data
Create analysis reports in Excel
Build simple dashboards
Use AI to identify patterns and trends
Data analysis report with insights and recommendations
MODULE 8: Solution Design & Validation
Design and Validate Solutions
0/17
Solution design principles
Wireframing and prototyping basics
Creating mockups with Figma
User experience (UX) considerations for BAs
Solution options analysis
Cost-benefit analysis
Feasibility studies
Risk analysis and mitigation
Requirements validation techniques
User acceptance testing (UAT)
Test cases and test scenarios
Solution evaluation and feedback
Create wireframes for a solution
Conduct cost-benefit analysis
Write UAT test cases
Validate requirements with stakeholders
Solution design document with wireframes and analysis
MODULE 9: Agile BA & Product Ownership
Work in Agile Environments
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Agile frameworks: Scrum, Kanban, SAFe
BA role in Agile teams
Product Owner responsibilities
Sprint ceremonies: planning, daily standup, review, retro
Working with development teams
Managing product backlog
Prioritization techniques: MoSCoW, RICE, Kano
Roadmap creation and management
Release planning
Metrics and KPIs for Agile projects
Scaling Agile with multiple teams
BA tools in Agile: Jira, Confluence, Miro
Participate in sprint planning
Create product roadmap
Prioritize features
Facilitate Agile ceremonies
Product roadmap and sprint backlog
MODULE 10: Portfolio & Career Launch
Land Your BA Role
0/15
Building your BA portfolio website
Creating compelling project case studies
Showcasing your BA work and impact
Resume optimization for BA roles
LinkedIn profile for Business Analysts
Cover letter strategies
Networking in BA community
Preparing for BA interviews
Common BA interview questions
Case study interview preparation
Behavioral interview techniques (STAR method)
Salary negotiation for BAs
Continuing education: CBAP, PMI-PBA certifications
Freelancing as a BA
Complete BA portfolio + Resume + Cover letter + Certification
BUSINESS ANALYSIS
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